A1: We are a professional manufacturer with over 40 years of experience in mining machinery production. Our factory is located in Henan Province, China.

A2: Yes, absolutely! We offer OEM and ODM services. Drum size, voltage, lifting speed, rope type, and control systems can all be tailored to your project requirements.

A3: Standard models are typically delivered within 10–15 working days. Customized orders may take 30–45 days, depending on complexity.

A4: Our products are manufactured according to CE Certification, and other relevant safety standards. We can also provide testing reports upon request.

A5: Do you offer installation or training services?

A6: All products come with a 12-month warranty. We provide free technical support and spare parts during the warranty period, and lifetime maintenance service is also available.

A7: Of course! We warmly welcome you to visit our factory at any time. Please contact us in advance to schedule a visit or a live video tour.

A8: Each winch undergoes strict quality control, including material inspection, production testing, and final performance testing before delivery. Quality is our top priority.